Hi Elizabeth,
I appreciate your concern, however all hotels, god or bad recieve bad reviews. Most of which are written by rival hotels. Obviously some are by genuine customers and all I can say is that holiady makers have different standards so where as one might find a hotel very satisfactory, another may hate it.
Either way I want our customers to be 100% confident in our accomodation. I have done some research and found as much informaion about these two hotels as requested:
HOTEL COSMOS-MOSCOW
Room facilities:
Soft armchair
- Spacious wardrobe
- Multifunctional desk
- Telephone (with bathroom extension)
- TV (Russian and international satellite channels)
- Fridge or Mini-Bar
Hotel facilities:
- Room service 24 hours Yes
- Luggage room
- Safe deposit boxes at reception
- hairdresser/beautician
- Dress alterations/Dry cleaners
- Swimming pool and fitness centre
- Games room
- Newspaper and magazine booth
- Bank
- Cash machines
HOTEL PULKOVSKAYA-ST PETERSBURG
Room facilities:
-Individual climate control
-Satellite television
-Coffee table and armchair
-Work desk
-Separate hanging closet
-Mini bar
-Hairdryer and in-room safe (upon request)
-Computer and modem sockets
-Two-line telephone
Hotel location and resort information:
The hotel offers 840 rooms designed in a contemporary style featuring modern materials, fresh forms and colours that make the rooms spacious and well-lit. Most of the rooms overlook the Monument to the Defenders of Leningrad and the Moskovsky Avenue, the St. George Church and monastery premises.
Hotel facilities:
-840 elegant rooms in contemporary style featuring modern materials, fresh forms and colours
-State-of-the-art congress centre that can accommodate up to 600 guests
-Wireless Internet access in lobby area, restaurants and conference centre
-Three highly acclaimed restaurants, a bakery, a brewery and a lobby bar
-Swimming pool, sauna, solarium and massage services
-Beauty Salon and shops that sell everything from mineral water to black caviar to international newspapers and fine china
-Cleaning and laundry services
-Business Centre with Internet access, printing, photocopying, fax and other services.
I hope this has put your mind at rest. If you need anymore information, please do not hesitate to ask.
Warm regards,
Cheryl, your editor