Hi Justine
We sent you a visa pack on 21 May detailing what we need, so hopefully you will have received that now.
In that letter, you'll find an application form and instructions on completing it. Once you've filled this in, send it to us together with one passport-size photo and your actual passport - not a copy.
Apologies for any conflicting information you may have seen. It's possible that the rules have changed recently.
Kind regards,
Olly, your editor