I have been on 3 holidays and have 2 more to go on..after payment, you get hotel and up to date flight information(just in case it changes)about 2 weeks before you go....in the past I have not had actual airline tickets they have allways been E tickets(a Number)you just hand the number and your passport over at the airline desk.
You get a confirmation invoice of payment with a booklet of useful information relevant to where you are going, with maybe optional tours and prices etc, about 6-8 weeks before you go.
If this information is wrong I am sure JY will edit this..
Cindy